We're investigating a possible issue with the side windows
We're aware of reports from some customers building the Toyota Supra MK IV collection that the side windows may not fit correctly into the car body.
We understand how important it is for all parts of your model to fit together correctly, and we want to make sure this concern is properly investigated.
What are we doing?
Our team is currently investigating these reports to determine the cause of the possible fitment issue and whether any further action is required.
While this investigation is ongoing, we have temporarily paused replacement shipments for parts affected by this specific side window concern.
This is to avoid sending replacement parts that may have the same reported issue.
Replacement requests for parts that have arrived damaged or were missing from your parcel are not affected by this pause.
What should I do in the meantime?
If you've experienced difficulties fitting the side windows into your Toyota Supra MK IV:
- Please keep the affected parts.
- Do not force the windows into position.
- Do not attempt to cut, trim, modify or adjust the windows or surrounding bodywork to make them fit.
- There is no need to request another replacement for this specific concern while our investigation is ongoing.
When will there be an update?
We'll provide a further update once our investigation has been completed and we have confirmed the next steps.
We appreciate your patience and understanding while we work to resolve this concern.
Thank you for being part of the Toyota Supra MK IV collection.